Shipping policy
⚫ SHIPPING POLICY
At MOSAJC, we aim to deliver your order quickly and efficiently, ensuring a smooth shopping experience.
📦 Order Processing
- All orders are processed within 48–72 hours of confirmation
- Orders are not shipped on Sundays or public holidays
🚚 Delivery Timeline
- Orders are typically delivered within 5–8 working days after dispatch
- Delivery timelines may vary depending on your location
💸 Shipping Charges
- Free shipping is available on all prepaid orders
- For Cash on Delivery (COD) orders, a ₹150 advance payment is required to confirm your order
📍 Delivery Coverage
We deliver across most locations in India.
If your area is not serviceable, we will inform you after order placement.
📦 Order Tracking
- Once your order is shipped, you will receive a tracking link via WhatsApp or email
- You can track your order status in real-time using this link
❗ Delivery Delays
While we strive to deliver on time, delays may occur due to:
- High order volumes
- Courier delays
- Unforeseen circumstances
MOSAJC is not liable for delays caused by third-party logistics partners.
🚫 Failed Delivery Attempts
- If a delivery attempt fails, our courier partner will reattempt delivery
- Reattempts are usually made on the next working day
- Ensure your contact details and address are accurate to avoid delays